If you do not have laundry bags for your first order, or your items can’t fit in your laundry bags, use garbage bags. The bags must be tied, we cannot take open bags. We do not take hampers. If we arrive for pick up, and you leave hampers outside for us to pick up, we will have to remove your items from the hampers and put them in laundry bags on-site. If our driver has to do that, we charge a $9.95 fee. Please, do not leave hampers out for us. We do not want to charge the fee.