At the discretion of our launderers, additional charges may be incurred when laundering exceptionally difficult items. These items may include but are not limited to: duvet covers, comforters, bath mats, items containing bodily fluids etc.
Minimum pick-up weight is 15 pounds. If pick-up is lighter then 15 lbs, the pick-up cost will be rounded up to the 15 pound minimum.
Any missed pick-up or drop-off will incur a $10.00 missed opportunity fee.